I couldn't make this up if I tried:
We won't debate the ethics or morals of the situation. But, many people could have avoided doing business with this company had they been proactive by refinancing before they were underwater or selling at the market price instead of chasing the market down, never getting an offer and falling behind with an adjustable loan. We live in an age of complex risk and not paying attention to your mortgage can lead to financial ruin.
That's just wrong on so many levels . .